The Biggest Liar
Though losing popularity from it’s peak The Biggest Loser; is still a spectacle which has the audience glued to its antics and believing what they see and hear. Reality TV just seems to keep changing with different angles or occupations designed to show us a slice of life we might otherwise be unaware of. Well in real estate the evergreen favourite of many real estate agents is the show they put on for home sellers called “The Biggest Liar’ gets the listing. Now the ratings for this show they put on are dreadful and stories of regret for believing everything they were told litter so many peoples past real estate experiences, yet the show goes on and on, and on. Of course the agents don’t call it this, they call it ‘the listing presentation’ and when you’re tuned into this channel, beware.
In the advertisements for ‘The Biggest Liar’ show the stars (the agents) claim sky high ratings of “commitment to ethics”, “trust”, “results!” plus astonishing client care and sale prices, yet frequently the people who are the true judge of those claims (buyers, sellers, tenants and landlords) rate them near the bottom on these measures. Aren’t we best to judge people on what they do, not what they claim? Here is where we can all get smarter by not asking ‘lie to me’ questions.
When it comes to selling a home, ‘lie to me’s’ can seem so logical to ask. In some cases they beg an answer we so keenly want to hear and believe them even though we deep down know we should treat the answers with caution and healthy suspicion we ask them anyway. Often we treat the answers as gospel and worse, use them as the grounds for selecting our agent. Do you know what fraud detectives say are the best ‘cons’ of all? The ones where the victims don’t even know they’re a victim! These people walk away smiling and thanking the con artist, the biggest liar. ‘Lie to me’s’ allow the wrong agents to seem right and the right agents to seem wrong.
Here are the top 5 ‘lie to me’s’ to AVOID asking real estate agents:
What do you think my property is worth?
How much do you think it’ll go for?
Are you honest and ethical?
Are you the best agent?
Is your price quote what you really think?
Instead, TRY THESE for starters:
How do you negotiate better than other agents?
What study have you made of negotiation techniques and principles?
Can you give me examples of how you can negotiate for more?
What do you do better than other agents? Can you prove it?
Will you guarantee your price estimate? Why not?
The real ‘losers’ from these ‘liars’ are the home sellers. They sign up on a false belief, spend the next month or 3 publically ‘dropping’ their price due to intense pressure disguised as ‘market feedback’ and in the season finale, the agent gets paid for the sale whether the client is happy, whether promises and estimates were met and whether the best price was obtained or not. On a recent listing I presented to an established client but ‘quoted’ a price lower than another agent, who was called in only after I had not met their price hopes. Sadly, the client went with the liar, has since failed at auction and is languishing on the market unsold and unlikely to.
Not all agents are bad. Not all agents are dishonest. Not all agents are unethical. But all agents want the same thing; to list and sell as many houses as they can. If you avoid asking ‘lie to me’s’ at the audition stage you can save a lot of stress, disappointment and anger at the selling stage, and probably sell for more in a shorter time frame. If any doubts persist ask for a service and price guarantee, that’ll flush out who means what they say.
Graham Lester
Graham is known for his passion and his drive to succeed in all aspects of his professional life. A man with a big vision.
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Graham is known for his passion and his drive to succeed in all aspects of his professional life. A man with a big vision, Graham has immense pride in the company he directs; and is particularly proud of having been awarded the BDH Cup in 2010, and becoming one of the top 10% of performers in Australasia while maintaining a 79% repeat and referral client ratio.
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